Employee Burnout: What We As Employers Can Do.

Jessica Palmer, M.A. Industrial & Organizational Psychology • November 3, 2020

While the COVID-19 pandemic continues to threaten people's physical health across the globe, the effects it has had on people's mental health cannot be ignored. In fact, employees in today's economy are feeling more overwhelmed than ever. Between battling constant fears of losing their jobs, feeling overworked and facing new challenges to work-life balance, it is not surprising that the pandemic is taking an unprecedented toll on their mental health. Whether working from home or going into an office, both scenarios present new concerns and challenges for employees that cannot be taken lightly, making it more important than ever for leaders to regularly check in with their employees to help avoid burnout.


Employee burnout can be very harmful to business success, especially in the wake of this global pandemic. Understanding the causes and recognizing the critical signs of employee burnout is more crucial to business owners than ever before. Based on a recent Gallup survey, there are five primary causes of burnout, which include unfair treatment, unmanageable workload, lack of role clarity, lack of communication and manager support and unreasonable time pressure. Throwing in the added pressures of the changing work environment (social distancing, masks, etc.), overwhelming health concerns, and financial struggles now facing employees due to COVID, employees' stress levels are reaching an all-time high making burnout an unavoidable concern for employers.


Some signs to watch for when it comes to identifying burnout among your employees include a lack of concentration, frequent illness, irritability, anxiety, lack of productivity, pessimism and arriving late to work regularly. So, if you notice your usual peppy, engaged employee suddenly shifting gears, becoming more withdrawn, frustrated and depressed, don't be quick to jump to conclusions, assuming they're just lazy and uninterested in their work. Keep in mind that this pandemic is impacting everyone on various levels, and they may be in need of additional support from management.


With a lack of usual coping mechanisms (gyms, social gatherings, etc.), employees may be finding it difficult to overcome the added stressors leading to burnout. This means it is even more important for employers to offer support to their workforce by regularly checking in with their staff, being creative and offering employee assistance as needed. As an employer, you need to keep the lines of communication open, encourage employees to take some time off, host regular virtual team meet-ups and take measures to enhance your employees' general well-being, such as offer free trials for a workout program that employees can take part in from home. Whatever you decide to do, keep the communication flowing. Ensure your employees are kept up-to-date on the company's latest happenings and leaders are providing frequent, consistent and valuable feedback to their employees to maintain honest and open communication throughout these difficult times.

Manufacturing Shift Work: How Scheduling Impacts Hiring and Retention

April 20, 2026
When it comes to manufacturing work, there is much emphasis these days on the shift schedule. For plant managers and HR directors, the "standard" shift is no longer just a logistical necessity; it is a primary marketing tool for recruitment and a major way to retain employees. Let’s take a closer look at how scheduling impacts hiring and retention. The Great Debate: 8-Hour vs. 12-Hour Shifts The choice between 8-hour and 12-hour rotations is the first major decision at any facility. Both have profound impacts on who applies and who stays. The 8-Hour Traditionalist Shift Pros: Easier for workers with childcare needs or those who find 12 hours of physical labor unsustainable. It fits the traditional "three-shift" (Morning, Afternoon, Graveyard) model. Cons: Frequent handovers increase the risk of communication gaps and "passing the buck" on equipment issues. The 12-Hour Modernist Schedule Pros: Employees work roughly 182 days a year instead of 273. This "built-in" time off is a massive recruitment draw for people seeking more free time for hobbies or family. Cons: Fatigue is a real risk. By hour ten, safety incidents can spike if not managed with proper breaks and ergonomic support. Hiring in 2026: While Flexibility Matters Scheduling flexibility has jumped to a top-three priority for manufacturing applicants, trailing only wages and benefits. This has manufacturers taking a different approach. Companies are implementing shift bidding and self-scheduling. Modern workforce management (WFM) software now allows employees to: Swap shifts via mobile apps without supervisor intervention. Volunteer for overtime during peak production. Set availability to protect specific days for education or family commitments. By treating the schedule as a dynamic menu rather than something set in stone, companies are attracting a younger, more tech-savvy demographic that values autonomy. Retention: Solving the Mid-Shift Burnout Retention isn't just about the hours worked; it’s about the predictability and recovery those hours allow. High turnover often stems from the physiological and social strain of rotating schedules. Moreover, the handoff between shifts can be a silent retention killer. When a night shift feels like they are being set up for failure by the day shift, morale crumbles. 12-hour schedules mitigate this by reducing the number of handovers, fostering a "two-crew" culture of mutual accountability. The Role of "Temp-to-Hire" in Scheduling These days, many manufacturers are using temp-to-hire models as a way to test scheduling. Before a worker commits to a permanent 12-hour night rotation, a 90-day trial period lets them see whether their lifestyle truly meshes with the demands of the floor. This realistic job preview significantly reduces turnover within the first 30 days. The Bottom Line As we move further into 2026, the manufacturers that thrive will be those that view scheduling not as a math problem to be solved, but as a human-centric strategy. Whether you opt for the stability of 8-hour shifts or the lifestyle benefits of 12-hour shifts, the goal is to maintain high productivity while reducing the revolving door. If you need help finding manufacturing workers , Summit Careers is here to help. We receive resumes daily from people looking to find their next career. Reach out to us today to learn more.

The Real Cost of Unfilled Manufacturing Positions and How to Reduce It

March 31, 2026
When it comes to filling manufacturing positions, companies are feeling the pinch of vacant positions. Data shows unfilled manufacturing roles could cost the U.S. economy $1 trillion by 2030. For an individual plant, the hidden costs of a vacancy often outweigh the salary of the person who should be there. What Vacancies are Really Costing Companies Vacancies are costing companies more than you would think when you break down the dollars and cents of it all. Experienced Workers With 26% of the manufacturing workforce aged 55 or older, every unfilled role next to a veteran worker is a missed opportunity for mentorship. When those veterans retire without a successor who has shadowed them and learned the ropes, decades of expertise are lost. Overtime Costs To meet production quotas, existing staffers must pick up the slack. This can lead to massive overtime costs and employee burnout. This can be extremely dangerous. Fatigued workers are statistically more likely to make errors or suffer injuries, driving up insurance and rework costs. Operational Costs If a maintenance job goes unfilled and machines stop working, it can lead to longer downtime, costing the company money. If a line is down for four hours instead of one because you’re short a technician, the loss can exceed thousands of dollars. Competitive Disadvantage Production delays can give competitors an advantage. While you’re taking longer to complete tasks, they’re surging ahead and taking your customers. How to Close the Gap Reducing the cost of unfilled positions requires moving from reactive hiring to proactive employee retention. 1. Data-Driven Training Instead of searching for the perfect candidate, start building them in-house. Many high-performing plants are using skill matrices to identify their gaps. By training current employees to do other tasks, you can create a more resilient, cross-trained floor. 2. Invest in Labor-Augmenting Technology In 2026, automation isn't about replacing people; it's about making the people you do have more effective. AI Resources: New AI systems can now help less experienced operators by providing real-time, natural-language troubleshooting guides based on the plant’s own historical data. This can help employees get the information they need when they need it. Collaborative Robots: These handle the more mundane tasks, allowing your human talent to focus on quality control and complex assembly. 3. Structured Onboarding Program Data shows that 30% of manufacturing departures happen within the first 90 days. To reduce this at your company, implement a structured onboarding process: Day 1: Safety-first orientation. Day 30: A "stay review" to identify friction points before the worker looks elsewhere if they are unhappy. Day 90: A clear path to the next skill level or pay grade. By showing you are taking time and effort to retain employees, they will feel valuable and will not look for a quick out. Let Summit Careers Fill Your Manufacturing Roles If you’re feeling the cost of unfilled manufacturing positions, let Summit Careers help. We work with qualified individuals seeking their next career move. Reach out to us today so we can help!

Why Universities Struggle to Compete for Administrative Talent

March 24, 2026
Universities are facing a troubling trend as they work to find and retain administrative talent. Many schools looking to fill IT professional, HR director, and mid-level manager positions are finding it difficult to compete with the private sector for the same positions. ​ Why is this happening, and what can universities do? ​ Let’s take a look. Salary Differences The most obvious hurdle is the paycheck. According to 2024–2026 labor data, while public universities have recently outpaced private universities in salary increases for senior administrators, median raises are barely keeping pace with inflation, let alone with private-sector competition. While a university may offer a stable career, the private sector may offer more money. This can steer quality talent in that direction. Universities may not be able to do much in this department, so it will remain an issue that keeps top talent away. Remote Work Options Many private-sector jobs can offer employees remote or hybrid work options. These days, this is very appealing. People want the flexibility that private sector jobs can offer. Universities are often bound to in-person jobs only. Leadership often feels that for a campus to be alive, staff must be physically present. This can deter some quality employees from these positions. Many favor remote options and will gravitate toward companies that offer them. If the private sector offers higher salaries and remote work options, universities may not be able to compete. Increasing Complexity The job of a university administrator is becoming more difficult. New financial rules and delays in federal aid have made it more difficult to work in some university departments. There are also some demands to be more AI-savvy to manage enrollment and student engagement. Some of these tasks are unappealing, leaving candidates to look to the private sector, especially if the salary is higher. How Can Universities Compete? To win back administrative talent, institutions have to change. These are some suggestions: Embrace Flexibility: Consider allowing remote work for roles that don't require face-to-face student interaction. This can be for data entry and similar tasks. Modernizing Benefits: If the base salaries can’t compete with the private sector, they can, and should. Universities can consider offering tuition help, superior health benefits, and excellent retirement options. Streamlining the Search: Academic hiring is notoriously slow. A corporate recruiter can hire an accountant in two weeks; a university search committee might take six months. By the time the offer letter arrives, the talent is gone. By speeding up the process, universities can avoid losing talent. Are you Looking to Fill University Jobs? Contact Summit Careers At Summit Careers, we hear from candidates daily looking to fill university jobs. When you partner with us, we will sort through resumes and present you with only the best candidates. Contact us today to learn more about our university staffing program and how we can help you fill your vacancies. We have helped countless universities find their top employees; let us do the same for you.